Terms of Service

Last updated: April 13, 2026

These Terms of Service ("Terms") govern your access to and use of Runlo's website, applications, and related services (collectively, the "Service") provided by Runlo ("Runlo," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes the organization.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate registration information and notify us promptly of any unauthorized use or security breach.

The Service

Runlo offers AI-assisted marketing tools, including agents and workflows that may generate suggestions, drafts, or plans based on your inputs and settings. Features may change, and we may add, modify, or discontinue functionality with reasonable notice where practicable.

You are responsible for how you use outputs from the Service, including reviewing content before publication, complying with platform rules (for example, social networks or Reddit), and ensuring your use meets applicable laws and third-party terms.

Subscriptions and billing

Paid plans, trials, renewals, and cancellation are described at checkout and in your account or billing settings. Fees are charged according to the plan you select. Taxes may apply where required.

You authorize us and our payment processors to charge your payment method for applicable fees. Failure to pay may result in suspension or termination of access.

Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

Acceptable use

You agree not to:

• Use the Service in violation of law or third-party rights, including intellectual property and privacy rights;
• Attempt to probe, scan, or test vulnerabilities, or breach security or authentication measures;
• Interfere with or disrupt the Service, servers, or networks, or use automated means to access the Service in a way that imposes an unreasonable load;
• Use the Service to generate or distribute malware, spam, deceptive content, or illegal material;
• Misrepresent identity or affiliation, or use the Service to impersonate others or manipulate reviews or engagement in bad faith;
• Reverse engineer, decompile, or attempt to extract source code or models from the Service except where prohibited by law;
• Resell, sublicense, or redistribute the Service without our written consent.

We may suspend or terminate access for conduct that we reasonably believe violates these Terms or harms the Service or other users.

Your content

You retain rights to content you submit ("Your Content"). You grant Runlo a worldwide, non-exclusive license to host, process, transmit, display, and create derivative works (such as summaries or drafts) solely to operate, improve, and provide the Service to you. You represent that you have the rights needed to grant this license.

Runlo intellectual property

The Service, including software, branding, and documentation, is owned by Runlo or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

Third-party services

The Service may integrate with or link to third-party services (for example, sign-in providers, hosting, or social platforms). Those services are governed by their own terms and privacy policies; we are not responsible for third-party services.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE. AI-GENERATED CONTENT MAY BE INCORRECT OR INCOMPLETE; YOU ARE RESPONSIBLE FOR REVIEW AND USE.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUNLO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RUNLO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100), IF YOU HAVE NOT HAD A PAYMENT OBLIGATION.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnity

You will defend, indemnify, and hold harmless Runlo and its affiliates, officers, and employees from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of the Service, or your violation of these Terms or applicable law.

Termination

You may stop using the Service at any time. We may suspend or terminate your access for breach of these Terms, risk to the Service or others, or extended inactivity where permitted. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnity) will survive termination.

Governing law and disputes

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law principles. You agree that courts located in Delaware have exclusive jurisdiction for disputes arising from these Terms or the Service, except where prohibited by law.

Changes

We may modify these Terms by posting an updated version on this page. If changes are material, we may provide additional notice (for example, by email or in-product). Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

Contact

Questions about these Terms: aashir@tryrunlo.com